This policy explains when, why and how we collect personal information from the people who visit our website, sign up or purchase any of our services or request or contact us in any other manner. The policy also details the conditions under which we may disclose the information to others and how we keep it secure.

Qual Chem CC ensures that:

  • We will never sell your data on.
  • We will never share your data for marketing to by any third parties.
  • We will never send you direct email marketing without your consent.

We may collect data about you in the following ways:

  • By filling in forms on any of our websites, this includes information provided at the time of registering to use our websites, subscribing to any of our services, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us or if you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Visiting our sites, including, but not limited to, traffic data, location data and other communication data required for our own security, diagnostic, authentication and analytics.

What personal data do we collect?

If you are simply viewing our website then we will collect the following information within our logs:

  • IP Address (See cookies and IP addresses)

If you sign up to use our services we will then collect the following information:

  • Name
  • Address
  • Email Address(s)
  • Telephone number(s)
  • Payment details

We use information held about you in the following ways:

  • To provide you with the products and services you have purchased from us.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To ensure that content from our site is presented in the most effective manner for your device.
  • To respond to queries.
  • To provide you with information, products or services that you request from us where you have consented to be contacted.
  • To notify you about changes to our services.
  • To send you marketing emails where you have given explicit consent.

While not actively collected we may store any other personal information that you may disclose during live chat, tickets or emails. Your personal information is stored at our offices 7 Industrial Road, Marburg, South Coast, KZN

If you are ever concerned or have question about how your personal data is collected or used, please contact us at admin@qualchem.co.za